caniAmis Privacy Policy

Effective Date: 3rd April 2025

At caniAmis, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website, online programs, or communication channels.

This policy uses the term ‘we’ to refer to caniAmis - even though it’s a one-woman mission (with a very helpful dog named Jack).

We are committed to handling your data responsibly, respectfully, and in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU GDPR.

1. Who We Are

Data Controller: Hazel Johnson trading as caniAmis
Email: hazel@caniamis.com
SIRET: 822 957 494 00013 (France)

We are responsible for the data we collect and process via our website, emails, and online training platforms.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

•Identity & Contact Information – name, email address, phone number, address (when needed for invoicing or communication)
•Payment Information – collected via secure third-party processors (e.g., Stripe, PayPal); we do not store your card details
•Course Participation Data – progress through course content, quiz responses, downloads, etc.
•Marketing Preferences – your choices regarding receiving updates, offers, and newsletters
•Technical Data – IP address, browser type, device info, pages visited, time spent on site (via analytics and cookies)
•Communication Data – emails, DMs, form submissions, and other direct interactions

We do not knowingly collect any sensitive personal data (e.g., health, political views, religious beliefs).

3. How We Collect Your Data

•When you sign up for a freebie, newsletter, webinar, or paid program
•When you email, message, or contact us via social media
•Through cookies and analytics tools on our website
•When you complete forms or surveys on our platform

4. Why We Collect Your Data (Legal Basis)

We only collect and use your data when we have a lawful reason to do so:

•To fulfil a contract – e.g., providing access to a paid programme or free resources
•With your consent – e.g., sending newsletters or marketing emails
•To comply with legal obligations – e.g., invoicing, tax recordkeeping
•For legitimate business interests – e.g., improving services, analysing website usage

You can withdraw your consent for marketing at any time by clicking the unsubscribe link in emails or emailing us directly.

5. Who We Share Your Data With

We only share your personal data with trusted third-party providers who help us run our business, including:

•Zenler (course platform, hosting, email marketing)
•Stripe & PayPal (secure payment processing)
•Zoom (live webinars)
•Google Analytics (website usage insights)
•Meta: Facebook and Instagram, including Pixel (for advertising, retargeting, and measuring campaign performance).

These providers only process your data on our behalf and under strict data protection agreements. They cannot use your data for their own purposes.

6. International Data Transfers

Some of our trusted third-party services are based outside the UK/EU (e.g., in the US).
In these cases, we ensure your data is protected by relying on approved safeguards such as:

•Standard Contractual Clauses (SCCs)
•Data Processing Agreements
•Services adhering to recognised frameworks (e.g., UK/US Data Privacy Framework)

7. Data Security

We take appropriate measures to secure your data:

•Password-protected accounts
•Secure hosting via Zenler
•Limited access to data on a need-to-know basis
•SSL encryption on our website

8. How Long We Keep Your Data

We retain your data only for as long as necessary:

•For tax/legal obligations (e.g. invoices – 10 years)
•For course access records (up to the end of your access window)
•For marketing (until you unsubscribe)

We may anonymise or securely delete data when no longer needed.

9. Your Rights

You have the right to:

•Access a copy of your personal data
•Correct or update your information
•Request deletion of your data
•Object to or restrict how we use your data
•Withdraw consent (where applicable) To exercise any of these rights, email us at hazel@caniamis.com.

We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority. For example, this might be the ICO (UK), the CNIL (France), or the relevant supervisory body in your country.

You can find a full list of EU data protection authorities here.

10. Cookies & Tracking

We use cookies to enhance your experience, monitor site usage, and support marketing.

You can manage or refuse cookies via your browser settings.

For more details, please see our Cookie Policy.

11. Age Restrictions

This website and our programs are not intended for children under the age of 13.

By using this site, you confirm that you are over 13 years of age.

12. Contact

For any privacy-related questions or requests: Email: hazel@caniamis.com

Mailing Address: 53 Rue de la Croix Pierre, 87290 Rancon, France

Please allow up to 30 days for us to respond to any data-related request.